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FAQ

Answers to common questions about our products, their usage, and maintenance. This resource is designed to provide quick solutions to frequently encountered issues.

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Table of Contents

General Questions

What is the Ionic Renewal RapidCleanse Footbath System?

The Ionic Renewal RapidCleanse Footbath System is a wellness device that combines advanced ionization technology and RIFE technology to provide a comprehensive detoxification experience. It helps remove toxins from the body through the feet, promoting overall health and well-being.

How does the Ionic Renewal RIFE System work?

The RIFE System uses resonance frequencies to interact with the body, aiming to create unique resonance effects. This technology, integrated with the ionization process, enhances the overall detoxification and wellness experience

Usage and Setup

How do I set up my Ionic Renewal device?

Each Ionic Renewal product comes with a detailed user manual that provides step-by-step instructions for setup. You can also access video tutorials on our website for visual guidance.

How often should I use the RapidCleanse Footbath System?

Usage frequency can vary based on individual needs and goals. Generally, it is recommended to start with shorter sessions and gradually increase the duration as you become more comfortable with the device. Consult with a healthcare professional for personalized advice.

Can I use the device if I have a medical condition?

If you have any underlying health conditions, it is important to consult with a healthcare professional before using the Ionic Renewal devices. This is especially crucial for individuals with heart conditions, organ transplants, or those who are pregnant or nursing.

Maintenance and Care

How do I clean and maintain the array plates?

The array plates are designed for easy disassembly and cleaning. Use the provided brushes to clean the plates regularly. For a thorough cleaning, follow the instructions in the user manual. The auto-clean feature can be used for quick sterilization between sessions.

How long do the array plates last?

The array plates are durable and can last up to 100 cycles. If you notice significant wear or performance issues, it may be time to replace the plates. Individual plates can be replaced as needed, making maintenance cost-effective.

Customization and Programming

Can I create custom ion and RIFE cycles?

Yes, the Ionic Renewal systems allow for customizable programming. You can create and save custom ion and RIFE cycles to suit your specific wellness needs. The user-friendly touch screen interface makes this process simple and intuitive.

How do I save my favorite programs?

You can label your most-used programs and cycles as favorites for quick access. This feature is available through the touch screen interface, making it easy to start your preferred sessions without reconfiguring settings each time.

Warranty and Support

What is the warranty on Ionic Renewal products?

Ionic Renewal products come with a one-year limited warranty from the date of purchase by the original owner. This warranty covers parts and labor required to repair the product due to defects in materials or workmanship.

How do I contact customer support?

Customer satisfaction is of utmost importance to us, and we’ll do everything we can to make it right for our customers. You can reach our customer support team via email at support@ionicrenewal.com and one of our representatives will address your concerns as soon as possible.

Referral Program

How does the Ionic Renewal Referral Program work?

The Referral Program allows you to earn a $100 credit for every successful referral. Share your unique referral code with friends and family. When they make their first purchase using your code, they receive a discount, and you earn a credit towards your next purchase. 

Learn More

Is there a limit to how much I can earn through the Referral Program?

No, there is no limit to the amount you can earn. You can refer as many people as you like and accumulate credits to save on future purchases.

Additional Resources

Where can I find user manuals and guides?

User manuals and guides for all Ionic Renewal products are available for download on our website. These comprehensive documents provide detailed instructions and helpful tips to ensure you get the most out of your devices.

Are there video tutorials available?

Yes, we offer a range of video tutorials that provide visual demonstrations on setting up and using your Ionic Renewal products. These videos are available on our website and are designed to make your experience as seamless as possible.
If you have any other questions or need further assistance, please don’t hesitate to contact us. We’re here to help you every step of the way on your journey to enhanced wellness with Ionic Renewal.

General Questions

What is the Ionic Renewal RapidCleanse Footbath System?​
The Ionic Renewal RapidCleanse Footbath System is a wellness device that combines advanced ionization technology and RIFE technology to provide a comprehensive detoxification experience. It helps remove toxins from the body through the feet, promoting overall health and well-being.
The RIFE System uses resonance frequencies to interact with the body, aiming to create unique resonance effects. This technology, integrated with the ionization process, enhances the overall detoxification and wellness experience

Usage and Setup

How do I set up my Ionic Renewal device?
Each Ionic Renewal product comes with a detailed user manual that provides step-by-step instructions for setup. You can also access video tutorials on our website for visual guidance.
Usage frequency can vary based on individual needs and goals. Generally, it is recommended to start with shorter sessions and gradually increase the duration as you become more comfortable with the device. Consult with a healthcare professional for personalized advice.
If you have any underlying health conditions, it is important to consult with a healthcare professional before using the Ionic Renewal devices. This is especially crucial for individuals with heart conditions, organ transplants, or those who are pregnant or nursing.

Maintenance and Care

How do I clean and maintain the array plates?
The array plates are designed for easy disassembly and cleaning. Use the provided brushes to clean the plates regularly. For a thorough cleaning, follow the instructions in the user manual. The auto-clean feature can be used for quick sterilization between sessions.

The array plates are durable and can last up to 100 cycles. If you notice significant wear or performance issues, it may be time to replace the plates. Individual plates can be replaced as needed, making maintenance cost-effective

Customization and Programming

Can I create custom ion and RIFE cycles?
Yes, the Ionic Renewal systems allow for customizable programming. You can create and save custom ion and RIFE cycles to suit your specific wellness needs. The user-friendly touch screen interface makes this process simple and intuitive.
You can label your most-used programs and cycles as favorites for quick access. This feature is available through the touch screen interface, making it easy to start your preferred sessions without reconfiguring settings each time.

Warranty and Support

What is the warranty on Ionic Renewal products?
Ionic Renewal products come with a one-year limited warranty from the date of purchase by the original owner. This warranty covers parts and labor required to repair the product due to defects in materials or workmanship.

Customer satisfaction is of utmost importance to us, and we’ll do everything we can to make it right for our customers. You can reach our customer support team via email at support@ionicrenewal.com and one of our representatives will address your concerns as soon as possible.

Referral Program

How does the Ionic Renewal Referral Program work?
The Referral Program allows you to earn a $100 credit for every successful referral. Share your unique referral code with friends and family. When they make their first purchase using your code, they receive a discount, and you earn a credit towards your next purchase.
Learn More
No, there is no limit to the amount you can earn. You can refer as many people as you like and accumulate credits to save on future purchases.

Additional Resources

Where can I find user manuals and guides?
User manuals and guides for all Ionic Renewal products are available for download on our website. These comprehensive documents provide detailed instructions and helpful tips to ensure you get the most out of your devices.

Yes, we offer a range of video tutorials that provide visual demonstrations on setting up and using your Ionic Renewal products. These videos are available on our website and are designed to make your experience as seamless as possible.

If you have any other questions or need further assistance, please don’t hesitate to contact us. We’re here to help you every step of the way on your journey to enhanced wellness with Ionic Renewal.